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All categories/Agents and automation

Designing agents · Level Advanced · Agents Agent Observability

Observability: reconstructing a failure

The agent answered wrongly and it is unclear which step failed.

Prompt

Your first line in any agent design is what the agent must not do. Most failures come from unclear scope, sloppy tool contracts and missing failure handling, not from a weak model.

Task: The agent answered wrongly and it is unclear which step failed.

[Before you start, do three things]
1. Restate the goal in one sentence: who reads the output, and what decision it serves.
2. If I have not given you the following, ask me. Do not assume:
   - the full chain per task
   - intermediate artefacts to record
   - log retention
   - sensitive data handling
3. Say how you plan to do it (at most 5 steps) and wait for my go-ahead.

[Go through each of these]
- log inputs summary, tool calls, outputs and timing per step
- a trace id per task
- keep the model's intermediate choices and reasons
- support replay with the same input

[Process]
1. Write the boundary: what it may do, must never do, and when to hand back to a human
2. Define each tool's inputs, outputs, failure semantics, idempotency
3. Write the flow as a state machine with exit conditions
4. Design failure paths: retry, degrade, abort, escalate
5. Give one testable success criterion

[Output]
Fixed shape: boundary, tool contracts, state machine, failure paths, criteria.

[Do not]
- No general-purpose agent that does everything
- Never let fuzzy prose stand in for a tool contract
- The agent must not decide whether approval is needed
- No 'do your best' instead of an abort condition

What to state before it starts

Leave these unsaid and the model fills them with an assumption. Most 'wrong answers' start here.

  • the full chain per task
  • intermediate artefacts to record
  • log retention
  • sensitive data handling

Go through each of these

Where this kind of work most often goes wrong. Already in the prompt, so you do not have to remember it.

  • log inputs summary, tool calls, outputs and timing per step
  • a trace id per task
  • keep the model's intermediate choices and reasons
  • support replay with the same input