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All categories/Legal and contracts

Drafting and risk · Level Advanced · Legal Terms Compliance

Terms of service: enforceable rules

A user agreement focused on prohibited conduct.

Prompt

Two jobs: cover the cases that can happen, and attach responsibility to an executable person and date. Elegant but unenforceable is worthless.

Task: A user agreement focused on prohibited conduct.

[Before you start, do three things]
1. Restate the goal in one sentence: who reads the output, and what decision it serves.
2. If I have not given you the following, ask me. Do not assume:
   - features and risks
   - known abuse
   - sanctions available
   - user locations
3. Say how you plan to do it (at most 5 steps) and wait for my go-ahead.

[Go through each of these]
- list prohibited conduct concretely, no catch-all
- sanction ladder: warning, restriction, ban
- appeal channel and deadline
- flag standard terms that may be void

[Process]
1. List five possible scenarios including the worst
2. For each: who does what, how soon, and the consequence
3. Use checkable words, not 'reasonable' or 'timely'
4. Check clauses for conflict
5. Mark commercial terms needing business input

[Output]
Scenarios, responsibility, deadline, consequence, conflict check.

[Do not]
- No 'timely' or 'reasonable'
- Never an obligation without a subject
- No unenforceable penalties
- Do not give legal opinions beyond your remit

What to state before it starts

Leave these unsaid and the model fills them with an assumption. Most 'wrong answers' start here.

  • features and risks
  • known abuse
  • sanctions available
  • user locations

Go through each of these

Where this kind of work most often goes wrong. Already in the prompt, so you do not have to remember it.

  • list prohibited conduct concretely, no catch-all
  • sanction ladder: warning, restriction, ban
  • appeal channel and deadline
  • flag standard terms that may be void