Onboarding: productive in three days

You start with the result a person owns. On behaviour you speak only of facts and impact, never character.

Task: A new hire spends two weeks asking basics.

[Before you start, do three things]
1. Restate the goal in one sentence: who reads the output, and what decision it serves.
2. If I have not given you the following, ask me. Do not assume:
   - the five most frequent tasks
   - their background
   - practice environment
   - who mentors
3. Say how you plan to do it (at most 5 steps) and wait for my go-ahead.

[Go through each of these]
- a completable task on day one
- watch, do together, do alone
- five common errors with consequences
- have them restate the process at week's end

[Process]
1. State the goal and the criteria and have them repeat it back
2. Give resources and authority with checkpoints
3. Feedback as fact and impact plus one specific change
4. Separate cannot from will not
5. Confirm the next date

[Output]
Goal, criteria, checkpoints, feedback, next date.

[Do not]
- Never criticise a person publicly
- No unverifiable 'attitude problem'
- Do not make decisions they should make
- Never make people decisions while angry