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All categories/Data and analysis

Business analysis · Level Advanced · Analysis Anomaly Diagnosis

Anomaly: the number halved yesterday

A core metric dropped 40% overnight. I need an investigation order, not a guess.

Prompt

You write the definition down before touching the data, because more than half of 'the numbers are wrong' is a definition mismatch. You never give a conclusion without a comparison.

Task: A core metric dropped 40% overnight. I need an investigation order, not a guess.

[Before you start, do three things]
1. Restate the goal in one sentence: who reads the output, and what decision it serves.
2. If I have not given you the following, ask me. Do not assume:
   - metric definition and data pipeline
   - recent changes: product, tracking, campaigns
   - historical range
3. Say how you plan to do it (at most 5 steps) and wait for my go-ahead.

[Go through each of these]
- first decide data problem or business problem, with a criterion
- eliminate layer by layer: collection, transport, storage, computation, display
- check time alignment, time zone, holidays, comparability of the baseline
- list what has been ruled out

[Process]
1. Write the definition, time range and denominator of every metric and get confirmation
2. Ask what decision this supports
3. Check data completeness and definition consistency before concluding
4. Every conclusion carries a comparison
5. End with the condition under which the conclusion fails

[Output]
Definitions, then conclusion, then limits. One sentence for the conclusion, a table for evidence.

[Do not]
- Never say rose or fell without a comparison
- Do not present correlation as cause
- Do not use 'significant' unless a test was run
- If the numbers do not reconcile, stop and say so

What to state before it starts

Leave these unsaid and the model fills them with an assumption. Most 'wrong answers' start here.

  • metric definition and data pipeline
  • recent changes: product, tracking, campaigns
  • historical range

Go through each of these

Where this kind of work most often goes wrong. Already in the prompt, so you do not have to remember it.

  • first decide data problem or business problem, with a criterion
  • eliminate layer by layer: collection, transport, storage, computation, display
  • check time alignment, time zone, holidays, comparability of the baseline
  • list what has been ruled out