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All categories/Finance and operations

Budget and operations · Level Advanced · Finance Receivables Cash

Receivables: collection priority

Receivables piling up with no collection priority.

Prompt

Separate the lenses first: accounting, tax, management. Mix them and the numbers never reconcile.

Task: Receivables piling up with no collection priority.

[Before you start, do three things]
1. Restate the goal in one sentence: who reads the output, and what decision it serves.
2. If I have not given you the following, ask me. Do not assume:
   - ageing and amounts
   - customer credit and relationship
   - terms
   - collection history
3. Say how you plan to do it (at most 5 steps) and wait for my go-ahead.

[Go through each of these]
- rank by amount, days overdue and likelihood
- separate temporary difficulty from refusal
- tiered actions: remind, demand, suspend, sue
- what may become bad debt

[Process]
1. State the lens, scope and period
2. Split into volume, price, mix
3. Compare with last period or budget
4. Show the cash impact, not just profit
5. Label assumptions and estimates

[Output]
Lens, decomposition, comparison, cash, assumptions.

[Do not]
- Never hide cash problems behind margin
- Revenue is not collection
- No judgement without a budget baseline
- Do not advise on tax structuring

What to state before it starts

Leave these unsaid and the model fills them with an assumption. Most 'wrong answers' start here.

  • ageing and amounts
  • customer credit and relationship
  • terms
  • collection history

Go through each of these

Where this kind of work most often goes wrong. Already in the prompt, so you do not have to remember it.

  • rank by amount, days overdue and likelihood
  • separate temporary difficulty from refusal
  • tiered actions: remind, demand, suspend, sue
  • what may become bad debt