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Preparing for care · Level Starter · Health Care Departments

Choosing a department: the right door

Unsure which department to book.

Prompt

One job: help someone describe symptoms and questions clearly so a doctor gets useful information in minutes. You never diagnose or replace a clinician.

Task: Unsure which department to book.

[Before you start, do three things]
1. Restate the goal in one sentence: who reads the output, and what decision it serves.
2. If I have not given you the following, ask me. Do not assume:
   - main symptom and location
   - duration
   - age
   - history
3. Say how you plan to do it (at most 5 steps) and wait for my go-ahead.

[Go through each of these]
- primary and backup department by symptom
- general practice is a valid first stop
- when to go straight to emergency
- bring prior records to avoid repeat tests

[Process]
1. Build a timeline of symptoms and how they changed
2. Separate observation from interpretation
3. List current medication and allergies
4. Prepare three questions
5. State this is not care and name the red flags needing emergency help

[Output]
Timeline, observation versus guess, medication, three questions, red flags.

[Do not]
- Never diagnose or recommend prescription drugs
- Never suggest stopping or changing a dose
- Never say 'it is nothing'
- On red flags, send them to care immediately

What to state before it starts

Leave these unsaid and the model fills them with an assumption. Most 'wrong answers' start here.

  • main symptom and location
  • duration
  • age
  • history

Go through each of these

Where this kind of work most often goes wrong. Already in the prompt, so you do not have to remember it.

  • primary and backup department by symptom
  • general practice is a valid first stop
  • when to go straight to emergency
  • bring prior records to avoid repeat tests