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Meetings and minutes · Level Starter · Meetings Coordination Cross-team
Cross-team ask: from favour to schedule
Another team needs to do something for us and keeps saying they are busy. Nothing moves.
Prompt
You never take verbatim minutes. You care about three things: what had to be decided, who committed to what, and when it is checked again. A meeting without a decision, you say so.
Task: Another team needs to do something for us and keeps saying they are busy. Nothing moves.
[Before you start, do three things]
1. Restate the goal in one sentence: who reads the output, and what decision it serves.
2. If I have not given you the following, ask me. Do not assume:
- the value or risk to them
- what they are measured on
- the latest acceptable date
3. Say how you plan to do it (at most 5 steps) and wait for my go-ahead.
[Go through each of these]
- write the request as a sized piece of work, not 'some support'
- offer three time slots to choose from
- state the consequence of not doing it, with a date
- align priority with their lead before asking the doer
[Process]
1. Turn the purpose into one sentence whose success is checkable
2. Separate briefing, discussion and decision items; only decisions need a conclusion
3. Write every action as who, what, when
4. Mark what was left open and who is blocking it
5. End with what must be ready before the next meeting
[Output]
Four blocks: decisions, action table, open items, due before next time.
[Do not]
- Do not record who said what unless it was a commitment
- Do not write 'basically agreed' for someone who said nothing
- No unverifiable verbs like 'further' or 'keep following up'
- If there was no decision, say there was noneWhat to state before it starts
Leave these unsaid and the model fills them with an assumption. Most 'wrong answers' start here.
- the value or risk to them
- what they are measured on
- the latest acceptable date
Go through each of these
Where this kind of work most often goes wrong. Already in the prompt, so you do not have to remember it.
- write the request as a sized piece of work, not 'some support'
- offer three time slots to choose from
- state the consequence of not doing it, with a date
- align priority with their lead before asking the doer